Privacy Policy
Introduction
Effective Date: 21 July 2023
Welcome to Hot Metal Labs ("we," "us," or "our"). This Privacy Policy is intended to inform you about how we collect, use, disclose, and safeguard your personal information through our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information from you when you voluntarily provide it to us through our website. The information we collect includes but is not limited to:
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Contact Information: Your name, email address, phone number, and other contact details.
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Demographic Information: Information related to your age, gender, location, and other relevant demographic details.
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Survey Responses: Information provided by you in response to our surveys, including answers to questions related to cleaning and lifestyle habits.
2. Use of Information
We use the information collected to understand our customers' needs and preferences and to enhance our services and products. Specifically, we may use your personal information for the following purposes:
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Customer Insights: To analyze survey responses and gain insights into our customers' preferences, habits, and pain points.
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Communication: To respond to your inquiries, feedback, or requests for information.
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Service Improvement: To improve our website and offerings based on the feedback and information provided by our customers.
3. Data Sharing and Disclosure
We will not sell, rent, trade, or otherwise disclose your personal information to any third parties unless required by law or with your explicit consent. We may share your data in the following circumstances:
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With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These service providers will be obligated to maintain the confidentiality and security of your information.
4. Your Data Rights
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Access and Correction: You have the right to access the personal information we hold about you. If the information is inaccurate or incomplete, you may request corrections.
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Data Erasure: You may request the deletion of your personal information from our records in certain situations.
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Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
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Withdraw Consent: You have the right to withdraw your consent at any time, subject to legal and contractual obligations.
5. Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
6. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals in this age group.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised effective date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at info@hotmetallabs.com